Posted on 2021-03-30
Ten4 Design Ten4 Design

DonateFlow - Ten4's free online donation platform

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Service Description

Our free, white-labelled fundraising platform slots into your existing website, letting you solicit one-off or recurring donations from your users without having to send them away to JustGiving, Crowdfunder, or any other third-party site.

DonateFlow comes with its own analytics dashboard, giving you an at-a-glance picture of how your fundraising is performing over time. The dashboard is also sortable, making it quick and easy to identify the biggest donors and, if they've consented to marketing comms, to export their data and get in touch.

We also offer paid premium features such as multiple appeal pages to highlight different campaigns, full CRM integration with Spektrix, and support for multiple payment options including Direct Debit and PayPal.

Locations served

  • US
  • Canada
  • UK
  • Ireland

Spektrix features experience

  • Donations Web Component
  • Membership Web Component
  • Merchandise Web Component
  • Gift Voucher Web Component
  • Basket Web Component
  • Logged-In Web Component
  • Express Checkout
  • View from Seat
  • Cross selling iframe
  • Multi-buy iframe
  • Spektrix API

Best in Class Integration examples

Unlike other donation platforms, we designed DonateFlow to be part of your existing website: it sits at, and shares the same colours and branding. Keeping users "in house" this way instead of sending them away to a third-party platform means they're less likely to drop off before they reach the Pay button. (DonateFlow also includes ApplePay by default, making it easier than ever for users to donate.)

It's not just the colours and branding, either; we designed DonateFlow to be completely customisable. If you want to gather specific information about who's donating, you can add unlimited optional custom questions to the donation page. More importantly, you can use your own imagery, set your own default amounts and frequencies, and carefully craft copy explaining how donations will be used. All this makes users more likely to give, because it looks and feels like the money is going straight to you.

You can see some examples of how arts organisations have used DonateFlow at:

Do you provide ongoing Support and Maintenance?


Monthly retainer costs

The only thing DonateFlow users pay is processing fees to the payment provider and, if they're happy with the platform and want to keep using it after six months, a contribution to our costs of hosting it.

What is the relationship going to be like?

We'll collect all necessary copy and imagery from you as part of the onboarding process, and set up the initial donation page for you. We'll also talk you through how to export all donor and transaction data so that you can easily import it into Spektrix.

If you need more advanced features than are available in our free product, we can discuss costs and options for you based on your requirements.
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